Luxury Rentals Playa Del Carmen Guest Services

During your vacation in the Riviera Maya, we want you to relax and focus only on enjoying good times with your family and loved ones. Therefore, we’re offering you several services you may book prior to (or even during) your arrival to get all the practical details out of the way. 

grocery shopping vacation rentals

Grocery Delivery Service!

If you want to enjoy every minute of your holiday, you shouldn't waste time doing grocery shopping,  we will do it for you! We can stock your vacation home with everything you need: milk, eggs, snacks, fruit, beer, wine. Just click on the image on your left, complete the payment process… and sit back and relax while we take care of everything! Come home to a cold beverage or to a night snack without spending time in line at the supermarket!

  • Delivery fee/set-up $25.00 USD up to $150.00 USD Over add 20% Delivery/set-up 
  • 100% Customer Satisfaction Guarantee
  • No minimum purchase 

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Round trip transportation!

Choosing  private transportation service is highly recommended. For an affordable fee you will get many benefits! You do not have to share a vehicle with any other passenger and you will not have to wait for anyone else to leave the airport. Your transport will be ready to leave as soon as you are boarding the vehicle, in addition, you will not have to make stops on the way to your condo

  • 1 - 4 passengers one way $80.00 USD    Round trip $155.00 USD
  • 5 - 12 passengers one way $85.00 USD  Round trip $165.00 USD

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Housekeeping Services

We know it’s not fun to clean during your vacation, so treat yourself to some housekeeping help! Our in-house cleaning staff will make the beds, wash the dishes, remove your trash, sweep, mop and clean the bathrooms, all you have to do is relax! Just let our Reservations staff know how many cleanings you desire, we're sure we can provide you with a good deal! (all prices include tax).

  • 1-2 bedrooms: $35.00 USD
  • 3 bedrooms: $45.00 USD
  • 4 or more bedrooms: $54.00 USD 

Birthday Cakes & Decoration

We want you to enjoy the happy moments with your friends and family! A perfect way is receiving them with a birthday decoration, cake or cupcakes! We will be honored to help you in preparing a surprise for your loved ones! 

  • Simple Birthday Decoration: $25.00 USD
  • Simple Birthday Cake: $20.00 USD
  • 6 Cupcakes: $20.00 - $40.00 USD (based on decoration design and flavor, please ask price for a larger package or specific design).
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Say it with Flowers!

If you want to show your gratitude, appreciation or love, do it with flowers! What better way to surprise your other half than with a fresh flower bouquet. Our guest service team will help you to choose the right one. Prices below are reference, please ask for specific price according to your specific needs. 

  • Roses bouquet (12): $25.00 USD
  • Tropical flower bouquet: $18.00 - $40.00 USD
  • Flower arrangements: $28.00 - $80.00 USD (please contact our guest service department to get an  exact price)
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Honeymoon & Romantic Getaway

Are you planning a romantic getaway with your other half? Not only can you rent a vacation home perfect for couples, you can also surprise your significant other with a bottle of champagne, strawberries and roses, there's no better way to start your getaway! We will set them up for your arrival, contact our guest services staff, they will be your perfect allies!

  • Champagne + 6 roses + strawberries: $120.00 USD
  • Champagne + strawberries: $100.00 USD
  • Champagne: $95.00 USD
play pen vacation rent condo villa playa del carmen

Baby Playpen

Traveling with babies or toddlers can be tough if you don't have the right help. Please let us help by arranging a Playpen for your Baby set up and ready for your arrival. Contact our guest service department or choose tha baby play pen as an option when you book your vacation home.

  • Baby Playpen: $8.00 USD per day
  • Baby Playpen: $50.00 USD per week